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Shipping Policy
Thank you for choosing BlueJay Candles! We strive to deliver your order promptly and safely. Please read our shipping policy below for important information regarding your order.
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1. Shipping Method
All orders are shipped via the United States Postal Service (USPS) using USPS Ground Advantage.
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2. Processing Time
Orders are typically processed within 3-5 business days from the time of purchase. You will receive a notification once your order has been shipped, along with tracking information.
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3. Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your shipping destination. We strive to offer competitive rates to ensure you receive your candles at a reasonable cost.
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4. Delivery Times
Delivery times vary depending on your location and the shipping method selected. Generally, USPS Ground Advantage takes 2-5 business days. Please note that these are estimates and may be affected by factors outside of our control, such as weather or postal delays.
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5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery on the USPS website.
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6. Address Accuracy
Please ensure that your shipping address is accurate at the time of checkout. We are not responsible for packages that are lost or mis-delivered due to incorrect addresses.
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7. Shipping Restrictions
Currently, we only ship within the United States. At this time, we do not offer international shipping.
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8. Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact our customer service team at bluejaycandlesinc@gmail.com. We’re here to help!
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Thank you for your support and for choosing BlueJay Candles!